Legal & Privacy

1. Data Controller
The data controller responsible for your personal data under European and international data protection laws is:

Company Name: MatchPopFun Media GmbH
Address: Karl-Liebknecht-Straße 29, 10178 Berlin, Germany
Commercial Register Number: HRB 248951 B (District Court of Charlottenburg, Berlin)
Email: elimination@matchpopfun.com
Phone: +49 (0) 30 8943 2105

2. Age Restriction & Eligibility
Our Website and digital game services are strictly intended for users who are at least 18 years of age (or the age of majority in your jurisdiction).

We do not knowingly collect or solicit personal data from anyone under the age of 18, nor do we market our paid services to minors. If you are under 18, please do not attempt to register an account, make a purchase, or send any personal information to us. If we discover that we have collected personal data from a minor without verified parental consent, we will delete that information immediately. This policy helps prevent unauthorized credit card usage or billing disputes by minors.

3. Data Collected and Third-Party Payment Processing
We collect necessary personal data to process your orders, maintain your account, and provide access to our online games.

Third-Party Payment Processors
To ensure the highest level of security for your financial transactions, we do not store, process, or collect your payment card details on our servers.

All payment processing is handled securely by our external payment gateway providers, such as Stripe. When you make a purchase, your payment details (e.g., credit/debit card number, CVV, expiration date) are provided directly to the payment processor, whose use of your personal information is governed by their own Privacy Policy. These payment processors adhere to the strict standards set by PCI-DSS as managed by the PCI Security Standards Council to ensure maximum data safety.

– Information shared with the processor: Name, email address, billing address, payment method details, and transaction amounts.

4. Data Retention Period
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, compliance, or reporting requirements under European and U.S. laws:

– Customer Accounts & Service Access: Data related to your active game account is retained for the duration of your contract with us.
– Financial and Transactional Data: Pursuant to German tax and commercial laws (such as the Handelsgesetzbuch – HGB and Abgabenordnung – AO), transaction data, invoicing records, and payment confirmations must be retained for a mandatory period of 10 years.
– Customer Support Logs: General email correspondence and technical support inquiries sent to elimination@matchpopfun.com are retained for up to 3 years after the resolution of the matter, in line with statutory limitation periods for potential disputes.

5. Your Legal Rights
Depending on your location, you possess specific statutory rights regarding your personal data:

– European Union Residents (GDPR): You have the right to access, rectify, or erase your personal data, the right to restrict or object to processing, and the right to data portability. You also have the right to lodge a complaint with a German data protection supervisory authority (Datenschutzbehörde).
– United States Residents: We comply with applicable state consumer privacy frameworks. You have the right to request knowledge of what personal data is collected, request its deletion, and opt-out of any commercial “sale” or sharing of personal data (we do not sell your personal data).

To exercise any of these rights, please contact our data controller directly at elimination@matchpopfun.com.